Heating and Cooling Service Reviews

Customer Reviews

Why These Reviews Matter When Choosing an HVAC Company

Choosing an HVAC company is a big decision, and real customer experiences can make that choice easier. That’s why we share these reviews from homeowners and businesses across Independence, Lee’s Summit, and Blue Springs. Each review highlights the honesty, professionalism, and quality our team brings to every job. Because of that, you can feel confident knowing what to expect before you call.

What Customers Appreciate Most

Many customers mention our clear communication and dependable service. Others appreciate how quickly we respond during emergencies. In addition, people often point out the care we take with their homes and the pride we put into our work. These reviews offer a genuine look at how we handle repairs, installations, and long‑term comfort solutions.

If you’re exploring your options, you can also visit our Services page to learn more about what we offer. For specific needs, our Heating Installation and Air Conditioning Repair pages explain how we approach common issues. These internal links help customers understand our process before scheduling a visit.

What These Reviews Show

Every review reflects our commitment to doing the job right the first time. As a veteran‑owned company, we value integrity and long‑lasting results. Therefore, we treat every home with respect and every project with care. These experiences show how seriously we take your comfort and trust.

Below, you’ll find a scroll of real customer reviews. If you’re deciding whether we’re the right fit for your home or business, these stories speak for themselves. And if you have questions, feel free to contact us. We’re always here to help you stay comfortable year‑round.

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My mom and I have used this company for both heating and cooling issues. We had a wonderful technician by the name of Mr. Workman who not only repaired the problems but did a little teaching on the side. Will 100% be returning for any other heating or cooling problems.
Posted on Google Google
Rebecca Gremillion profile picture
Rebecca Gremillion
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We’ve used AV for years to repair our furnace and AC. The time finally came where it was time to replace the old system and was happy with the results. Our technician was courteous and did a great job explaining everything. I wouldn’t hesitate to recommend AV to any of my friends or family.
Posted on Google Google
Jacob Gaug profile picture
Jacob Gaug
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jim came out and inspected our furnace and did a fantastic job at quickly diagnosing the problem and promptly got it fixed without any issues. I highly recommend this place and the tech Jim.
Posted on Google Google
Dustin Kilian profile picture
Dustin Kilian
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I always get nervous about bringing out a contractor to come assess repairs on my home, but Jim did a great job! He explained everything to me in a respectful manner, and was patient with us! Would recommend to people in the area for sure! I already plan on using their services again in the future!
Posted on Google Google
Dakota Thornblade profile picture
Dakota Thornblade
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jim W. Came out to see what he could do for our unit and succeeded where others failed! Diagnosed the issue quickly, explained it so that I could understand and executed the fix with a very acceptable time frame. I’ve NEVER experienced service at this level. Jim saved my behind! His answers to my questions were based on helping me, not over-selling me. His suggestions were sound and he left me with things that I can use for future plans and situations with my unit… should they ever arise. Yes, his card is taped to the unit wall because Jim has earned our future business! R. Yanez. (Yes, worth placing my name to this review.)
Posted on Google Google
Raymond Yanez profile picture
Raymond Yanez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jim and his guys are great to deal with!
Posted on Google Google
Matthew Rupp profile picture
Matthew Rupp
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have done business with them a few times. I would recommend them to others. Friendly crew, cleans up after the work is done.
Posted on Google Google
Tosha Brooks profile picture
Tosha Brooks
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience and quick service! Will be using them for my HVAC needs in the future. I highly recommend AV Heating and Cooling.
Posted on Google Google
M M profile picture
M M